Job Summary We are seeking a dynamic and detail-oriented Medical Front Office Receptionist to serve as the welcoming face of our healthcare facility. In this vital role, you will manage patient interactions, coordinate appointments, handle medical administrative tasks, and ensure smooth clinic operations. Your energetic approach and excellent communication skills will help create a positive experience for patients while maintaining the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to contribute to quality healthcare delivery through efficient front desk management and exceptional customer service. Responsibilities Greet patients warmly, verify their information, and assist with check-in procedures using Electronic Health Record (EHR) eClinicalWorks Schedule appointments accurately utilizing medical scheduling software and coordinate with clinical staff to optimize daily clinic flow Collect and process patient payments, insurance information, verify referrals, and perform medical billing and coding. Review medical documentation for completeness and accuracy, ensuring proper coding for billing purposes and care plans Manage incoming calls with professional phone etiquette, respond to patient inquiries, and direct calls appropriately Maintain organized medical records, files, and electronic health records (EHR) management systems while adhering to clinical confidentiality policies Support administrative tasks such as filing, data entry with 10 key typing skills, and updating patient information in various EMR/EHR platforms. Experience Previous clinic or medical office experience is highly preferred, or outpatient settings Demonstrated proficiency with EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms Strong knowledge of health insurance processes including Medicare billing and health information management practices Bilingual abilities are a plus to effectively serve diverse patient populations Familiarity with medical terminology, clinical confidentiality policies, and healthcare documentation review processes Proven customer service skills in a fast-paced environment with excellent phone communication and office management capabilities Experience with medical coding (ICD coding), medical billing procedures, and understanding of care plans is advantageous Join us Revitalize Care MD in delivering outstanding healthcare experiences! This paid position offers a rewarding environment where your organizational skills and compassionate approach will make a meaningful difference in patients' lives. We value energetic professionals committed to excellence in front desk operations and eager to grow within a supportive healthcare team.

Pay:

$17.00 - $18.00 per hour

Work Location:

In person