The Front Desk Coordinator has a very important role as they are the first contact with patients wishing to come to our office. The ideal candidate with have excellent customer service skills and be able to multi-task while remaining calm and pleasant.

Job duties:

• Answer multiple phone lines professionally and courteously
• Discuss cosmetic plastic surgery with potential patients
• Respond to patient inquiries by email promptly
• Follow up with inquiries by email and telephone calls
• Greet and check patients in
• Ensure patient information is updated, complete, and accurate in the charts and computer
• Manage and oversee patient flow
• Confirm patient appointments
• Keep front desk area neat, clean, and well stocked
• Maintain front office inventory
• Operate computer, fax, printer, and scanner
• Transcribe dictation accurately
• Assist nurses with stocking and turnover consultation rooms as needed

Qualifications:

High attention to detail and accuracy, as well as verbal and written communication skills Ability to work well under pressure, multi-task and meet deadlines without supervision High level of professionalism and confidentiality Excellent customer service skills Experience with Medical Terminology Fluency in Spanish is preferred but not required Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and productivity software Desire and ability help maintain a pleasant, team-oriented atmosphere Prior experience working in a plastic surgery office is a plus Must maintain a professional appearance and grooming at all times Salary commensurate with experience

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to

Commute:

Maitland, FL 32751 (Required)

Work Location:

In person