Description:

Duties and Responsibilities Greet and assist patients with signing in for appointments Obtain and accurately enter new patient information, including insurance details, into the EMR Update patient records annually and ensure all forms are current, including HIPAA Assist patients presenting to the front desk for questions or miscellaneous needs Notify clinical staff of patient arrivals as appropriate Check out patients after appointments and schedule follow-up visits Schedule patient appointments and manage provider schedules Complete FollowMyHealth registration for patients Process referrals in a timely manner, including documenting contact attempts, scheduling appointments, scanning referral forms, and notifying referring providers Obtain written patient authorizations to request medical records from other providers or facilities Manage and balance the cash drawer twice daily Collect co-pays and deductibles at the time of service Answer phones, check messages, and relay information appropriately Scan and upload documents into the EMR; maintain the fax server daily Assist pharmaceutical representatives and coordinate scheduling Perform additional duties as assigned by the office manager or provider.

Requirements:

Regulatory Requirements Completes annual educational requirements within the assigned time frame. Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.