Medical Receptionist/ Ophthalmic Practice

Job description Medical Receptionist About us Tres Vision Group is a comprehensive medical and surgical eye practice specializing in the diagnosis and treatment of vision disorders. Primary Responsibilities

• Greet patients with a smile and treat them with respect.
• Answer phone calls, schedule appointments while collecting all pertinent information from patient and enter into computer.
• Confirm next day's appointments and check authorizations have been approved.
• Call and reschedule patients that no-show and fill open slots.
• Check charts, prepping all add-ons including insurance verification.
• Check out patients, verifying follow-up care has been given, schedule follow up.
• Document patient requests and send to appropriate team members.
• Ensure reception area is clean and tidy throughout the day and sanitize surfaces and handles frequently.
• Ability to work effectively as part of a supportive and collaborative team.
• Proficient in managing multiple tasks simultaneously.
• Demonstrates empathy and attentiveness to each patient's individual needs and concerns.
• Able to work effectively in high-pressure situations and respond appropriately to emergencies. Other Skills and Abilities
• Warmly greets and attends to patients in person and over the phone
• Professionally assists doctors, staff, vendors, visitors, and patients
• Performs all duties following HIPAA regulations
• Tracks patients in reception area and communicates with them as necessary
• Scan patient insurance cards and driver's license
• Ensures proper authorization or referral is collected
• Evaluate chart data to verify the accuracy of received information
• Ability to use technology efficiently.
• Provides backup support for call center phones.
• Collect co-pays, refraction fees or outstanding balances during check-in, maintaining a friendly demeanor.
• Notify the clinical team when a patient is ready for work up
• Records patients' arrival time and ensures timely appointments.
• Enter new patient demographics into the EMR system

• TRAVEL MAY BE REQUIRED.

• PERFORMS

OTHER NECESSARY DUTIES AS REQUIRED.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off

Schedule:

Monday to

Friday Education:

High school or equivalent

Experience:

Customer service: 1 year (Preferred) Passion for providing an outstanding patient healthcare experience

Work Location:

In person

Job Type:

Full-time Benefits:

401(k) AD&D insurance Dental insurance Employee discount Health insurance Life insurance Paid time off

Work Location:

In person