Company Overview Miami Sedation & Cosmetic Dentistry is a reputable general dental practice specializing in general, sedation, and cosmetic dentistry. Our team is dedicated to providing high-quality dental care in a welcoming and professional environment. Overview We are seeking a highly organized and personable Dental Treatment Coordinator/Front Desk professional to join our team. This role is vital in ensuring smooth clinic operations, delivering exceptional patient service, and supporting clinical staff with administrative functions. The ideal candidate will possess strong communication skills, comprehensive dental office experience, and proficiency with various electronic health record (EHR) systems. Responsibilities Greet patients warmly and manage patient check-in/check-out processes efficiently, ensuring excellent customer service. Schedule appointments accurately using dental practice management software such as Dentrix and Dental Intelligence Verify insurance coverage, explain treatment plans, and assist patients with financial arrangements while maintaining confidentiality in accordance with HIPAA regulations. Manage medical and dental records, review documentation for accuracy, and ensure compliance with clinical confidentiality policies. Handle phone communications professionally, providing clear information about services, appointment availability, and insurance inquiries. Support clinical staff by coordinating patient flow and assisting with administrative tasks related to treatment planning and documentation review. Maintain a clean, organized front desk area and perform clerical duties such as filing, data entry (including 10 key typing), and managing electronic health records (EHR) systems like Athenahealth or eClinicalWorks. Qualifications Proven experience working in a dental clinic or medical office environment with strong familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Knowledge of medical billing, coding (CPT, ICD-9/10), insurance verification, and health information management. Excellent customer service skills combined with professional phone etiquette and effective communication abilities. Strong computer skills including proficiency in Microsoft Office Suite for documentation and scheduling purposes. Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced setting. Bilingual abilities are required to serve diverse patient populations effectively. Prior clinic experience involving medical administrative support, healthcare documentation review, and familiarity with HIPAA compliance is highly desirable. Join our dedicated team to deliver outstanding patient care through exceptional administrative support and seamless clinic operations! Email us at Drramonbana@gmail.com call us at 305-857-3731 ask for

Diana Pay:

$23.00 - $26.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

Employee discount Paid sick time Paid time off

Work Location:

In person