Overview Join our healthcare team as an Optometry Front Office Check Out specialist! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring seamless patient check-out processes and accurate documentation. Your energetic approach will help create a positive experience for patients while supporting the clinical team with essential administrative tasks. This paid position offers an opportunity to develop your skills in medical billing, electronic health records management, and health insurance procedures within a fast-paced optometry setting. Responsibilities Greet patients warmly and assist them with check-out procedures following their eye exams or treatments Verify patient insurance coverage, process payments, schedule future appointments, and file electronic claims with VSP vision plan. Review and update patient records in Electronic Health Record (EHR) systems ensuring compliance with HIPAA and clinical confidentiality policies Manage appointment scheduling, rescheduling, and follow-up communications. Skills Proven experience in medical office setting, preferably in eyecare with strong clerical skills. General familiarity with EHR systems. Excellent customer service skills with phone etiquette and professional communication abilities. Strong computer skills including typing and data entry. Previous clinic or healthcare front desk experience is highly desirable; Optometry clinic experience is a plus. Knowledge of medical terminology, health insurance processes, and clinical confidentiality policies to ensure compliance and accuracy Join us to be part of a vibrant team dedicated to delivering exceptional patient care through energetic support and meticulous administrative excellence!

Expected hours:

38.0 per week

Benefits:

401(k) Paid sick time Paid time off

Work Location:

In person