MEDICAL RECEPTIONIST - FAMILY MEDICINE OFFICE

Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our team. We are a friendly, patient centered solo family medicine practice dedicated to providing compassionate, personalized care. We are looking for a dependable, organized individual to join and assist our primary receptionist and co-manage the front office. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a strong foundation in medical administrative support. Your energetic approach will help create a positive experience for patients and support the clinical team in delivering outstanding healthcare services. Duties Greet patients warmly and manage check-in/check-out procedures with professionalism and efficiency Schedule appointments, coordinate patient flow, and manage calendar updates using EMR (Electronic Medical Record). Experience with eClinicalWorks is preferred. Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification processes Collect and process payments, including medical collections and billing using medical coding (CPT, ICD-9, ICD-10) and medical billing procedures Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations Answer multi-line phone systems with excellent phone etiquette; handle patient inquiries and direct calls appropriately Assist with intake procedures, including patient registration and data entry using various EHR (Electronic Health Record) systems like eClinicalWorks Support front desk operations by managing filing, faxing, scanning, and managing office supplies with strong clerical skills Facilitate communication between providers and patients regarding care plans and follow-up appointments Ensure smooth clinic operations by coordinating with clinical staff on patient flow and appointment scheduling Qualifications Experience as a Medical Receptionist or in a similar medical office support role, preferably within family medicine or primary care clinics preferred Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing processes preferred Familiarity with EMR/EHR system eClinicalWorks is highly desirable Excellent computer skills including proficiency in Microsoft Office applications (Word, Excel) and data entry accuracy (10 key typing) Knowledge of HIPAA regulations to ensure patient confidentiality and data security Exceptional customer service skills with the ability to handle sensitive situations professionally Experience with insurance verification processes and Medicare procedures preferred Strong organizational skills with attention to detail in documentation review and office management tasks Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude We look forward to meeting someone who will become an important part of our practice and help us continue providing outstanding care to our community

Pay:

$17.00 - $20.00 per hour

Work Location:

In person