Dental Business Administrator (Front Office)West Bay Dental | Panama City Beach, FL Be the First Smile Our Patients See. Be the First Voice They Hear. At West Bay Dental , we believe every exceptional patient experience begins long before treatment starts. It begins with a warm greeting, a friendly voice on the phone, and someone who genuinely enjoys serving others. We're looking for a Dental Business Administrator who will become the face of our practice—someone who thrives in a fast-paced environment, loves building relationships, and takes pride in creating an outstanding first impression for every patient. If you are organized, technology-savvy, compassionate, professional, and passionate about delivering exceptional customer service, we'd love to meet you. What You'll Do As our Dental Business Administrator, you will play a vital role in creating an exceptional patient experience by: Welcoming every patient with warmth, professionalism, and genuine hospitality. Answering incoming calls promptly while delivering outstanding customer service. Scheduling new and existing patients to maximize provider productivity and patient convenience. Confirming appointments and helping maintain a productive schedule. Managing patient check-in and check-out. Collecting and updating patient information while maintaining strict HIPAA compliance. Verifying insurance benefits and assisting patients with financial information. Utilizing Open Dental software to manage patient records and appointments. Supporting the clinical team to ensure an efficient patient flow throughout the day. Helping create a positive, organized, and welcoming environment for every patient who walks through our doors. What We're Looking For The ideal candidate has: Previous dental front office or dental business administration experience (preferred) Experience with Open Dental software (preferred) Strong knowledge of dental insurance and patient scheduling Exceptional phone etiquette and communication skills Excellent organizational skills with strong attention to detail The ability to multitask while maintaining a calm, positive attitude A heart for serving patients and creating an exceptional experience Our Core Values At Walton Dental Group, our values guide everything we do. We are looking for someone who demonstrates: Believers in Grace Servant Leadership Teamwork Accountability Patient Advocacy Honesty Spirit of Positivity If these values describe who you are, you'll fit right in. Why West Bay Dental? West Bay Dental is the newest practice within Walton Dental Group , serving the Panama City Beach community with modern dentistry and a patient-first approach. You'll join a supportive, growing organization committed to developing its people and investing in their success. We Offer Competitive compensation Medical, vision, and supplemental benefits for eligible full-time employees

SIMPLE IRA

with company match Paid holidays and Paid Time Off Continuing education and professional development Opportunities for career growth and advancement A positive, team-oriented culture where your contributions matter Our Mission People First. Teeth Second. We're more than a dental office—we're a team committed to making a difference in the lives of our patients and one another. If you're looking for a career where you can grow, serve, and be part of something special, we'd love to hear from you. Apply today and become the first smile our patients experience at West Bay Dental!

Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

Continuing education credits Dental insurance Health insurance Life insurance On-the-job training Paid time off Retirement plan Vision insurance

Work Location:

In person