Job Summary:

We are seeking a highly organized, friendly, and professional individual to join our dental team as a Front Desk Administrator. The ideal candidate will be responsible for greeting patients, answering phones, scheduling appointments, collecting co-payments, managing patient records, and ensuring efficient front office day to day operations. This position requires excellent communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

Essential Responsibilities:

• Answer Incoming Calls:

  Greet patients and callers in a friendly and professional manner, addressing inquiries and directing calls to appropriate staff members.

• Check-in & Check-out:

  Welcome patients upon arrival, check them in and out, and ensure all required paperwork is completed.

• Schedule & Confirm Appointments:

  Manage patient appointment schedules, including scheduling new appointments, rescheduling, and confirming upcoming appointments.

• Paperwork Management:

  Prepare and organize patient charts, referral forms, appointment cards, welcome packets, and treatment plan documents.

• Financial Collections:

  Collect co-payments, past due balances, and process payments on the date of service.

• Financial Policies:

  Clearly present and explain financial policies and payment arrangements to patients.

• Patient Flow Management:

  Use proper call-back systems to facilitate efficient patient flow and reduce wait times.

• Insurance Verification:

  Identify, reference, and apply insurance coverage and billing information, ensuring accurate processing.

• Computer Functions:

  Utilize dental practice management software for scheduling, patient records, and billing.

• Professional Conduct:

  Maintain a high standard of professionalism and courtesy at all times when interacting with patients, team members, and vendors.

•

Additional Duties:

Perform other administrative duties as assigned by the Office Manager or practice leadership.

Required Qualifications:

• High school diploma or equivalent; additional education or certification in healthcare administration preferred.
• Minimum of 1-2 years of experience in a front desk or customer service role, preferably in a dental or healthcare setting.
• Strong verbal and written communication skills, with an ability to interact effectively with patients and team members.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Familiarity with dental office procedures, terminology, and insurance practices preferred.
• Proficient in basic computer functions, including experience with dental software or scheduling systems.
• Strong attention to detail and organizational skills.
• Professional appearance and demeanor.

Job Type:

Full-time Pay:

$25.00

• $30.

00 per hour Ability to

Commute:

Plantation, FL 33322 (Preferred) Ability to

Relocate:

Plantation, FL 33322: Relocate before starting work (Preferred)

Work Location:

In person