Treatment Coordinator / Front Office Team Leader

We are a growing, patient-focused dental practice in Plantation seeking an experienced Treatment Coordinator / Front Office Team Leader to join our team. This is an excellent opportunity for a motivated dental professional who enjoys helping patients, supporting the clinical team, and leading front office operations. The right candidate will play a key role in coordinating patient care, presenting treatment plans, navigating dental insurance benefits, and serving as a liaison between the clinical and administrative teams.

Responsibilities:

Present treatment plans and discuss financial arrangements with patients Verify dental insurance benefits and accurately explain coverage to patients Perform insurance breakdowns and understand plan limitations, frequencies, waiting periods, exclusions, downgrades, and coordination of benefits Coordinate scheduling to maximize patient care and office efficiency Lead and support front office operations Serve as a liaison between doctors, clinical staff, and patients Deliver an exceptional patient experience from start to finish Support office growth through effective communication and case acceptance

Qualifications:

Minimum 3 years of dental office experience required Dentrix experience is required Strong knowledge of dental procedures, treatment planning, and dental terminology Must have extensive knowledge of dental insurance, including verification of benefits, breakdowns, claim processing, pre-authorizations, and understanding the "rules of the road" for PPO dental plans Ability to accurately estimate patient portions based on insurance benefits Excellent communication and customer service skills Strong organizational and multitasking abilities Positive attitude with a kind, compassionate, and patient-focused approach Leadership experience or management potential preferred

What We Offer:

Competitive pay based on experience Supportive and team-oriented work environment Opportunity for advancement within a growing organization Long-term career growth for the right candidate We are looking for someone who can confidently lead the front office, help patients understand their treatment and benefits, support the clinical team, and contribute to the continued growth of our practice. If you have the experience, leadership skills, and dental insurance knowledge to excel in this role, we would love to hear from you.

Pay:

$25.00 - $29.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance

Experience:

DENTAL :

3 years (Required)

Work Location:

In person