Overview Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will learn front desk operations, coordinate patient appointments, and ensure seamless communication between patients and healthcare providers. Your enthusiasm and attention to detail will help create a welcoming environment while maintaining the highest standards of clinical confidentiality and administrative efficiency. This paid position offers an exciting opportunity to develop your skills in medical office and patient service within a fast-paced clinical setting.

EDUCATION AND EXPERIENCE

Minimum of 2 years of experience required Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical record myflneuro.official@gmail.com / resume.flneuro@gmail.com Experience This position offers an engaging environment where your proactive attitude will make a meaningful difference in patient care. If you thrive in busy settings that require multitasking with precision—while maintaining a friendly demeanor—this is the perfect opportunity for you! Verify demographic information, insurance coverage, referrals, and authorizations. Collect co-pays, balances, and required documentation. Register new patients and update existing patient records. Ensure all patient forms are completed accurately and entered into the EMR system. Answer incoming phone calls and direct inquiries appropriately. Check-Out Responsibilities Schedule follow-up appointments, testing, and procedures as directed by providers. Review provider instructions and coordinate patient care plans. Process referrals and obtain necessary authorizations. Collect payments and provide receipts. Ensure patients receive all required documentation before leaving the office. Medical Assistant Responsibilities Room patients and document medical history, medications, allergies, and vital signs. Assist physicians and providers with patient care and clinical workflows. Triage patient phone calls and relay information to providers as appropriate. Process prescription refill requests according to office protocols. Prepare examination rooms and maintain clinical supplies. Assist with patient education and follow-up instructions. Maintain accurate and timely documentation in the electronic medical record system. Administrative Duties Manage appointment scheduling and patient communications. Coordinate with insurance companies, pharmacies, and referring providers. Assist with medical records requests and other clerical duties. Support office operations across multiple locations as needed. Qualifications Required Fluent in both English and Spanish Previous Medical Assistant, Front and Back office experience in a physician office setting. Knowledge of patient check-in, check-out, scheduling, insurance verification, and medical office workflows. Experience answering phones and triaging patient concerns. Strong customer service and communication skills. Ability to multitask in a fast-paced environment. Reliable transportation and willingness to travel between office locations when needed. Preferred - Experience in Neurology, Internal Medicine, Family Practice, or Specialty Care. Experience with eClinicalWorks (eCW) Electronic Medical Records system. Medical Assistant certification preferred but not required based on experience.

Benefits Benefits:

401(k) Health insurance Paid time off Competitive compensation Paid Holidays Paid Vacation Time Paid Sick Time 401(k) Retirement Plan Opportunities for growth and advancement Supportive team-oriented work environment About Us Florida Institute of Neurology is dedicated to providing compassionate, comprehensive neurological care to patients throughout Central Florida. We are looking for motivated professionals who share our commitment to excellence, teamwork, and outstanding patient service.

Job Type:

Full-time Pay:

$15.00 per hour

Work Location:

In person

Pay:

From $15.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off

Work Location:

In person