Who We Are Reliable MD is a rapidly growing Primary Care Clinic in Sarasota, FL. We Have been in business for 5 years and have been growing month over month since. We service a large Spanish speaking patient population and take pride in making reliable healthcare accessible for everyone in our community. Job Summary We are seeking a dynamic and compassionate Bi-Lingual Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional front desk support while utilizing your bilingual skills to communicate effectively with diverse patient populations. Your energetic and positive attitude will help create a welcoming environment, ensuring smooth clinic operations. You will manage patient scheduling, verify insurance, handle medical records, and assist with administrative tasks—all while maintaining strict adherence to HIPAA regulations and healthcare standards. This position offers an exciting opportunity to make a meaningful impact on patient care through efficient administrative support and excellent service. Responsibilities Greet patients warmly in both languages, providing outstanding customer service and ensuring a positive experience from check-in to check-out Schedule appointments accurately using EMR (Electronic Medical Records) system Verify insurance coverage, including Medicare and Medicaid, and process insurance claims efficiently Collect and review medical documentation, ensuring accuracy for billing and care plans Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary Maintain and update patient records in compliance with HIPAA guidelines, ensuring confidentiality at all times Support clinic operations by managing appointment reminders, patient intake forms, filing medical records, and performing general clerical duties such as data entry and typing Utilize computer skills in Microsoft Office applications to prepare reports and correspondence as needed Collaborate with medical staff to ensure smooth office management and efficient workflow in a fast-paced environment Qualifications Proven experience as a Medical Receptionist or in a similar medical administrative role within a clinical or dental setting Bilingual proficiency in English and Spanish, with excellent verbal and written communication skills in both languages Strong knowledge of EMR systems is a plus Exceptional organizational skills with attention to detail for documentation review and record keeping Ability to handle multiple tasks efficiently while maintaining professionalism under pressure Excellent customer service skills combined with phone etiquette and a friendly demeanor Proficiency in computer applications such as Microsoft Office (Word, Excel) and health information management software Prior clinic or dental office experience is highly desirable Knowledge of HIPAA regulations to ensure patient confidentiality at all times Join our team to be part of an energetic environment where your skills help improve patient experiences every day! We value dedicated professionals committed to delivering top-tier healthcare support through effective communication, organization, and compassionate service.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person