Medical Receptionist At Home Veterinary Care

• 1.0 Tallahassee, FL Job Details Part-time | Full-time $14
• $15 an hour 14 hours ago Benefits Free parking Paid training On-the-job training Employee discount Qualifications High school diploma or GED Medical records Medical billing Multi-line phone systems Phone triage Medical receptionist Office experience Full Job Description About the Role We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our team.

As the first point of contact for clients and their pets, you play a key role in creating a positive experience while keeping the hospital running smoothly. This role is ideal for someone who enjoys customer service, multitasking, and working in a fast-paced environment . What You'll Do Client Service & Communication Greet clients and pets with a warm, professional demeanor Answer high-volume phone calls and provide accurate information Use a standard greeting and maintain a consistent, professional tone Address client questions and concerns; escalate medical or complex issues appropriately Communicate clearly with veterinarians and technicians to support patient care Scheduling & Call Management Schedule appointments efficiently based on visit type and urgency Prioritize calls and manage hold times appropriately Confirm appointments and update client and patient information Support workflow by coordinating arrivals, drop-offs, and discharges Check-In / Check-Out & Payments Check clients in and out accurately and efficiently Process payments and handle billing questions Review invoices with clients and ensure services are properly documented Complete required forms and consent documents Administrative Support Maintain accurate medical records and client information Enter charges, notes, and updates into practice management software Manage prescription and food requests with the clinical team Send reminders for appointments, vaccines, and follow-up care Hospital Flow & Team Coordination Act as a liaison between clients and the medical team Keep the schedule organized and communicate delays or changes Support efficient patient flow throughout the day Front Desk & Facility Support Maintain a clean, organized, and welcoming reception area Stock front desk supplies and client materials Additional tasks assigned by supervisors as needed based on training and experience. Physical Requirements Ability to sit or stand for extended periods Occasional lifting up to 25 lbs Comfortable working around animals Schedule Must work one of the following scheduled shifts: 7 AM

• 2 PM

M-F, 7 AM

• 2 PM every other Saturday 2 PM
• 7:30 PM

M-F, 7 AM

• 2 PM every other Saturday Must be available for evenings, weekends, and holidays Afternoon shift preferred.

Apply Today If you enjoy helping people, love animals, and thrive in a busy environment, we'd love to meet you!

Pay:

$14.00

• $15.

00 per hour Expected hours: No less than 25.0 per week

Benefits:

Employee discount Free parking On-the-job training Paid training Application Question(s): Are you able to perform the essential physical duties of this position, with or without reasonable accommodation? Are you available to work on holiday weekends, such as President's Day and Veteran's Day? Which schedule would you prefer?

Mornings:

7 AM

• 2 PM M
• F; 7 AM
• 2 PM every other

Saturday Evenings:

2 PM

• 7 PM M
• F; 7 AM
• 2 PM every other Saturday Are you available to work every other Saturday as required for this position?

Have you answered a high volume of phone calls while assisting clients in person? Which best describes your experience using multi-line telephone systems? None Less than 1 year 1-3 years 3+ years How many years of experience do you have working in a veterinary, medical, dental, or other healthcare office? How many years of customer service or front desk experience do you have? Are you comfortable learning and using computer software throughout the day? This position requires frequent multitasking in a fast-paced environment. Are you comfortable working under these conditions?

Education:

High school or equivalent (Required)

Experience:

Medical receptionist: 1 year (Required) Ability to

Commute:

Tallahassee, FL 32308 (Required)

Work Location:

In person