Appointment Scheduler Orthopedic Center of Palm Beach County Wellington, FL Job Details Full-time $18 - $19 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Interpersonal skills Phone communication Customer service HIPAA High school diploma or GED Attention to detail Computer skills Medical terminology Clinical staff scheduling Office phone management Full Job Description High-volume, multi-specialty Orthopedic practice seeks experienced Appointment Scheduler to handle incoming patient calls, make appointments, and verify insurance coverage/benefits. Assists patients by determining needs, scheduling or canceling appointments, or referring to correct staff person. Maintains and updates schedule of medical service providers' availability; maintains contact with clients, notifying them of any scheduling changes. Verifies insurance coverage/benefits Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes.
Skills and Qualifications :
Must have excellent phone and communication skills Must have excellent interpersonal skills and be customer service driven Must have the ability to multi-task, be detail oriented and thorough in completing tasks Must have the ability to work within a team environment High School diploma (or equivalent) A minimum of 6 months Scheduling experience in a medical office setting Must have computer experience; previous experience with Allscripts PM preferred, not required Knowledge of HIPAA guidelines Bilingual preferred, not required
Job Type:
Full-time Pay:
$18.00 - $19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)