Appointment Scheduler OrthoGeorgia - 3.8 Macon, GA Job Details Full-time $15.50 - $21.90 an hour 13 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Qualifications Computer operation Phone communication Medical office experience HIPAA High school diploma or GED Attention to detail Desktop applications Organizational skills Computer skills Productivity software Handling patient inquiries Medical terminology Office phone management Full Job Description OrthoGeorgia is searching for a full time Appointment Scheduler for our busy Orthopaedic practice. This position schedules patients for multiple providers in multiple locations. Prior patient scheduling experience in an office or hospital setting is preferred. Familiar with high call volumes is a plus. Experienced applicants only.

Primary Responsibilities:

Responsible for answering phone calls and scheduling patient appointment. Gathers and updates insurance information, personal data and notifies patients of financial expectations. Determines which physician to place patient with based upon pre-determined criteria. Communicates and collaborates with providers and provider's staff to ensure patient scheduling needs are met. Have basic knowledge of medical terminology Understanding of medical insurance plans and benefits Ensure proper HIPAA practices/precautions are followed Be knowledgeable on HIPAA laws and regulations Perform other duties as assigned.

Required Qualifications, Skills and Abilities:

High School Diploma or GED required. Minimum one year of experience in medical office setting. Strong communication skills, ability to communicate with patients, office staff and others in a clear, positive, and professional manner Ability to interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Ability to operate a variety of standard office machines, including a personal computer and a variety of software programs. Strong organizational skills and attention to detail. Knowledge of Athena EMR system is a plus. Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. Our recruitment process involves a thorough review of all applications and resumes to find the best match for our current needs. Your application will be considered during the initial screening process. If you are selected to proceed, we will conduct a telephone screening. Based on this, we may invite you for a face-to-face interview. However, please note that due to the high volume of applications, we are unable to respond to status requests. We appreciate your understanding and thank you for considering OrthoGeorgia as your potential employer.

Job Type:

Full-time Pay:

$15.50 - $21.90 per hour

Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have at least one year of experience working in a medical office setting? How many years of patient scheduling experience do you have in a medical office, hospital, or healthcare setting? Have you worked in a position that required scheduling appointments for multiple providers? Are you comfortable handling a high volume of inbound and outbound phone calls throughout the day? Do you have experience verifying or updating patient insurance information? Which EMR systems have you used? Why are you interested in working for OrthoGeorgia as an Appointment Scheduler? Tell us about a time you had to handle an upset patient over the phone. How did you resolve the situation? How many patient appointments did you typically schedule in a day at your previous position?

Education:

High school or equivalent (Required)

Experience:

Call Center:

2 years (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Macon, GA 31210 (Required)

Work Location:

In person