Job Summary We are seeking a dynamic Medical Receptionist to join our private office healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. This position offers an exciting opportunity to contribute to quality patient care through efficient front desk management, medical billing, and electronic health record (EHR) systems expertise. Duties Greet patients warmly and verify their appointment details with professionalism and enthusiasm Manage patient check-in and check-out processes using EMR (Electronic Medical Records) system such as Athenahealth Schedule appointments efficiently while coordinating with clinical staff to optimize daily workflow Collect and process payments, insurance information, and perform medical collections when necessary Review and update patient records ensuring accuracy in documentation review, CPT coding, ICD-9/10 coding, and medical billing procedures Handle phone communication with patients, providers, and insurance companies using proper phone etiquette Maintain confidentiality in accordance with HIPAA regulations and clinical confidentiality policies Organize filing of medical records, manage electronic health records (EHR), and ensure compliance with health information management standards Assist with medical office management tasks including clerical support, data entry, typing (including 10 key typing), and office organization Support clinical staff by preparing care plans documentation and reviewing medical documentation for completeness Skills Proven experience in medical office administration or clinic environment with strong clerical skills Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential Knowledge of health insurance processes including Medicare, Medicaid, HIPAA compliance, and health insurance knowledge Skilled in medical coding including CPT coding, ICD-9/10 coding for accurate billing and documentation purposes Excellent customer service skills Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation and reporting tasks Ability to handle multiple priorities efficiently in a fast-paced clinic setting while maintaining attention to detail Knowledge of clinical confidentiality policies along with experience in medical records management and health information security Effective communication skills for front desk duties, phone etiquette, and patient interactions Previous dental or healthcare clinic experience is a plus; familiarity with medical scheduling software is advantageous Join us to be part of a dedicated healthcare team where your energy makes a difference! This role offers an engaging environment where your administrative skills support exceptional healthcare delivery every day.

Pay:

$20.00 - $22.00 per hour

Benefits:

Free parking Health insurance Paid orientation Paid time off

Work Location:

In person