Overview Join our dynamic healthcare team as a Medical Receptionist and become the welcoming face of our medical practice! In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and efficient experience from check-in to check-out. Your energetic approach and attention to detail will help facilitate seamless clinic operations, manage patient interactions, and support clinical staff with administrative excellence. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you! Duties Greet patients warmly, verify their information, and assist with appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth Manage patient check-in and check-out processes while maintaining accurate medical records and documentation review Handle incoming phone calls with professionalism, providing clear information and scheduling or rescheduling appointments as needed Collect and process medical billing and insurance information, including health insurance knowledge related to Medicare and HIPAA compliance Assist with medical coding tasks including CPT coding, ICD-9, ICD-10, and ICD coding to ensure accurate billing and recordkeeping Maintain confidentiality of all clinical information in accordance with healthcare privacy policies and HIPAA regulations Support clinical staff by managing appointment calendars, preparing clinic paperwork, and performing clerical tasks such as filing, data entry, and 10-key typing Requirements Proven experience in a medical office setting or healthcare environment with strong knowledge of EMR/EHR systems like Epic, Meditech, eClinicalWorks or Athenahealth Familiarity with medical terminology, medical records management, and health information management practices Excellent customer service skills coupled with professional phone etiquette and effective communication abilities Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry Knowledge of health insurance procedures including Medicare billing processes and HIPAA compliance standards Bilingual skills are highly desirable to serve diverse patient populations Proficiency in Microsoft Office applications such as Word and Excel; familiarity with office equipment including phones, scanners, and filing systems Strong organizational skills with clerical experience in front desk operations or medical administrative support Experience working in clinics or dental offices is preferred; familiarity with clinical confidentiality policies is essential Join us as a Medical Receptionist where your enthusiasm for healthcare support will make a meaningful difference! We value proactive team players committed to delivering outstanding patient care through exceptional administrative support. This paid position offers an exciting opportunity to grow your career within a supportive healthcare environment dedicated to excellence.
Pay:
$12.00 - $15.00 per hour Expected hours: 6.0 - 20.0 per week