• Internal medicine and nephrology practice seeks a bilingual (English and Spanish) candidate for medical receptionist position.

This is a full-time position. By being the front line representative for office, this candidate will greet patients on phone and in person; schedule appointments; maintain records and accounts; assist the physicians, and ensure the efficient flow of the office.

Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the team of patient's arrival; reviewing service delivery compared to schedule; reminding the team of service delays.
• Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area.
• Facilitates communication between physicians and patients.
• Assists with taking messages and sending them to the correct department.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges.
• Protects patients' rights by maintaining confidentiality of personal and financial information (HIPAA).

Job Type:

Full-time

• Education:

  High school or equivalent (Required) Medical Insurance Paid time off

Work Remotely No Job Type:

Full-time Benefits:

Health insurance Paid time off

Experience:

Medical Front Office:

1 year (Required)

Language:

Spanish (Required)

Work Location:

In person