Bilingual Medical Receptionist (Gastroenterology)About Us At Merus Gastroenterology & Gut Health, LLC , we specialize in providing compassionate, high-quality gastroenterology care. We pride ourselves on a collaborative work environment allowing our employees to thrive. We trust our team's expertise and value your independence, meaning you will have the autonomy to do your job well with no micromanagement . Position Overview We are seeking a truly exceptional Bilingual (English/Mandarin/Korean for patient communication) Medical Receptionist who is a genuine people person . For this role, your character matters just as much as your administrative skills. We are looking for someone with a gentle, warm demeanor who excels at making every patient feel completely welcome, comfortable, and truly seen from the moment they walk through our doors.

Key Responsibilities Patient Hospitality:

Welcome patients with genuine warmth, ensuring they feel safe, respected, and heard during check-in and check-out.

Bilingual Care:

Serve as a compassionate bridge for our Korean/Mandarin/English-speaking patients, translating medical scheduling details and forms clearly and gently.

Empathetic Communication:

Answer multi-line phones and handle patient inquiries with patience, kindness, and an understanding tone.

Clinic Workflow:

Coordinate appointment schedules and GI procedures smoothly, working collaboratively with clinical staff without needing constant supervision.

Insurance & Records:

Verify insurance eligibility, collect co-pays, and manage electronic health records (EHR) with high accuracy and confidentiality. What We Are Looking For A gentle, empathetic character with a natural gift for customer service and human connection. Fluency in English and K orean or Mandarin is required. Prior medical front-desk experience is highly preferred (Gastroenterology or specialty care experience is a wonderful plus). An independent self-starter who thrives in a trust-based environment and does not need to be micromanaged. Comfort with technology , including Electronic Health Records (EHR) systems and multi-line phones. What We Offer Competitive hourly pay Comprehensive health, dental, and vision benefits Paid Time Off (PTO) and paid holidays A supportive, team-first culture that rejects micromanagement and lets you shine A beautiful, positive environment where your kindness directly impacts patient healing Highly reputable female led team

Pay:

$18.00 - $22.16 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person