We are looking for an experienced Medical Front Office Team Lead for a busy medical practice in Warner Robins, GA. If you have experience working in a medical office and have been a Team Lead, Front Office Supervisor, or have supervisory experience , we want to hear from you. This is a hands on leadership position. You will work the front desk while also supervising and supporting the front office team. The right person will be comfortable working with patients, managing daily front office responsibilities, and leading a team. Responsibilities Lead the daily activities of the medical front office team. Supervise and support front office staff and direct reports. Handle patient check in and check out. Schedule and confirm patient appointments. Verify patient demographics and insurance information. Assist with insurance verification, referrals, and authorizations. Answer phones and respond to patient questions. Help keep patient flow and front office operations running smoothly. Train new employees and provide support to the front desk team. Monitor staff performance and address front office issues as needed. Work closely with providers and clinical staff to keep the office running smoothly. Handle patient concerns professionally and escalate issues when needed. Step in and perform front desk duties when additional support is needed. Follow office policies and maintain accurate patient information. Help maintain a professional and welcoming environment for patients and staff. Requirements Medical office or medical practice experience is required. Previous experience as a Medical Front Office Team Lead, Front Office Supervisor, Medical Office Supervisor, Lead Patient Coordinator, or similar role is preferred. Previous supervisory or team leadership experience is strongly preferred. Experience with patient scheduling, registration, check in, check out, and insurance verification. Strong customer service and communication skills. Ability to work professionally with patients, providers, and staff. Organized and able to handle multiple responsibilities in a busy medical office. Comfortable working at the front desk while also managing team responsibilities. Must be able to lead by example and work well with others. Must be available to work Monday through Friday, 40 hours per week, on site . The position is located in Warner Robins, GA 31088 , so candidates must have a reasonable commute to the office. Who We Are Looking For We are looking for a star who knows medical front office operations, understands how to work with patients, and has the ability to lead a team. If you are currently a Medical Front Office Team Lead or Supervisor , or have similar leadership experience in a medical practice, please send us your up to date resume . Immediate interviews are available for qualified candidates.

Pay:

From $21.00 per hour

Benefits:

Health insurance

Work Location:

In person