This position will be responsible for greeting patients as they arrive at the office, as well as helping schedule future appointments. The ideal candidate will have excellent time management skills, a friendly personality and the ability to communicate clearly with patients, doctors and other staff members.
Responsibilities:
Answer inbound telephone calls and direct messges to the appropriate individuals. Provide basic information to callers. Answer inbound walk-in inquiries. Check-in and check-out patients. Scan document, manage in-coming and out-going faxes. Collect information form New and Established patients. Collect co-pays, deductibles and past due balances. Call patients to confirm appointments.