Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate patient appointments, manage medical records, and facilitate efficient communication between patients and clinical staff. This position offers an exciting opportunity to contribute to high-quality patient care while utilizing your strong administrative and medical office skills. If you thrive in a fast-paced environment and are passionate about healthcare support, we want to hear from you! Responsibilities Greet patients warmly, verify their insurance information, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or Athenahealth. Schedule patient appointments accurately, coordinate follow-up visits, and manage calendar updates using medical scheduling software. Verify insurance coverage, process payments, and handle collections related to medical billing and coding, including CPT coding, ICD-9/10 codes, and Medicare claims. Maintain and update patient records in compliance with HIPAA regulations, ensuring confidentiality of sensitive health information. Answer multi-line phone systems professionally, provide excellent customer service, and direct calls appropriately. Review documentation for accuracy, assist with medical record requests, and support clinical staff with administrative tasks such as filing and data entry. Support clinic operations by managing office supplies, organizing files (both digital and paper), and assisting with intake procedures for new patients. Requirements Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic or hospital experience preferred. Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; familiarity with Eaglesoft or Dentrix is a plus for dental clinics. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (10 key typing). Understanding of health insurance processes including verification, billing procedures, Medicare/Medicaid policies, and health information management. Knowledge of medical terminology, clinical confidentiality policies (HIPAA), and documentation review standards. Ability to communicate effectively via phone etiquette in a professional manner; bilingual skills are highly desirable. Exceptional organizational skills with attention to detail in filing, data entry, and appointment scheduling. Strong interpersonal skills to provide outstanding patient service in a busy healthcare setting. Office management experience including handling multi-line phones, insurance verification, and front desk operations is preferred. Join our team where your enthusiasm makes a difference! We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth within the healthcare industry.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) matching Free parking On-the-job training Opportunities for advancement Paid training Wellness program

Work Location:

In person