Bilingual Dental Front Desk Coordinator Celebrate Dental & Braces - 3.4 Des Moines, IA Job Details Full-time $15 - $18 an hour 19 hours ago Benefits Paid time off Employee discount Qualifications Bilingual Record keeping Spanish Phone communication HIPAA English Administrative experience Medical administrative support Clinical data entry Health information regulatory compliance Health information management Clinical confidentiality policies Managing patient records Office phone management Customer data entry Full Job Description Overview Must be bilingual in English and Spanish. Join our dynamic team as a Dental Front Desk Coordinator, where your energy and organizational skills will be the heartbeat of our dental practice. In this vital role, you'll serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Duties Schedule appointments accurately using dental office management software, Open Dental, and coordinate follow-up visits Manage patient records Handle phone communication with professionalism, providing clear information about services, appointment availability, and insurance inquiries Assist with billing and collection processes, including understanding dental insurance coverage such as Medicaid Ensure compliance with HIPAA regulations Requirements Strong customer service skills with the ability to communicate effectively via phone etiquette and maintain professional demeanor under pressure Bilingual in English and Spanish Ability to handle administrative tasks such as data entry, dental/medical records management, and appointment scheduling accurately Bilingual abilities are a plus to serve diverse patient populations effectively Demonstrated understanding of clinical confidentiality policies aligned with HIPAA standards; experience in hospital or healthcare environments is advantageous Prior front desk or medical receptionist experience in a dental office is highly desirable, but not required This role is perfect for motivated individuals eager to contribute to a caring dental team while sharpening their administrative skills. If you thrive in a lively environment where your organizational talents make a real difference—apply now!

Pay:

$15.00 - $18.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person