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Van Es Family Dentistry

Front Desk Coordinator at Dental Office

Entry-Level JobVerifiedNo experience needed

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Based on Iowa data

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$40,374 / year median in Iowa

+13% projected growth

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Job Description

We are seeking an energetic and detail-oriented Front Desk Coordinator/ Receiptionist to be the welcoming face of our dental practice. In this role, you will manage front desk operations, serve as the first point of contact for our patients and ensure a smooth workflow.
Duties:
Greet patients warmly, facilitate check-in and walk-out, receiving payments and scheduling future appointments Coordinate, confirm and update patient appointments. Receive phone calls, respond to emails, and use a text messaging platform to handle patient inquiries or reminders.
Skills and Qualifications:
Exceptional customer service skills with a friendly and caring attitude. Strong organizational skills with the ability to prioritize tasks effectively. Bilingual abilities are highly desireable. Previous experince in the dental or medical field is a bonus but not necessary.
Work Location:
In person