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CC
Cress Creek Counseling
Medical Front Desk Receptionist
Career Insights for Medical Secretary
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Based on Idaho data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$43,802 / year median in Idaho
+21% projected growth
Job Description
Job Summary We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties Greet and welcome clients and visitors in a professional manner. Manage incoming calls, emails, and inquiries with excellent phone etiquette. Perform data entry tasks accurately and efficiently. Maintain organized filing systems for client records and documentation. . Provide administrative support to staff , including scheduling appointments and managing calendars. Handle customer support inquiries and resolve issues promptly to enhance client satisfaction. Ensure the front desk area is tidy and well-organized at all times. Requirements Proven experience as a receptionist or in a similar administrative role. Familiarity with insurance terminology Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in data entry and comfortable using EHR systems or similar software. Excellent proofreading skills to ensure high-quality documentation. Exceptional communication skills, both verbal and written. Ability to maintain professionalism under pressure while providing outstanding customer service. A proactive attitude towards problem-solving and attention to detail is essential. Long term employment preferred Join our team as a Front Desk Receptionist where you can make a positive impact on our clients' experiences while growing your administrative skills in a supportive environment!