Medical Receptionist & Scheduler First impressions start with you - join a team where work-life balance and patient care go hand in hand. Looking for Work/Life Balance? We've Got You Covered! No late evenings No weekends Half-day Fridays! Join a Thriving Multi-Specialty Medical Practice with 25+ Years of Community Care APG Network is growing — and we're looking for a full-time Patient Services Representative - Front Desk & Scheduling to join our dynamic, patient-focused team in Alton, IL .

Why You'll Love It Here:

Be the first point of contact in a collaborative, fast-paced, non-hospital setting Work in a privately owned, multi-specialty practice offering internal medicine, pain management, and physical therapy Enjoy a supportive, upbeat workplace culture where your voice and contributions matter No nights, weekends, or late shifts — and did we mention half-day Fridays?

What You'll Be Doing:

As a key member of our front desk team, you will be the welcoming face and voice of our practice.

Your day-to-day will include:

Greeting and checking in patients with warmth and professionalism Answering multi-line phones and routing messages Scheduling and coordinating appointments, follow-ups, and treatment plans Verifying insurance, collecting co-pays, and managing authorizations Maintaining front desk operations including paperwork, records, and supply ordering Supporting efficient patient flow and communication with clinical staff

What You Bring:

1-3 years of experience in a medical office or customer-facing role Friendly, confident phone etiquette and outstanding communication skills Strong organizational skills and attention to detail Familiarity with EMR systems and Microsoft Office Ability to multitask and troubleshoot in a fast-moving environment Team-player mentality with a proactive attitude

Bonus:

Prior experience with medical scheduling Be part of a practice where patients come first—and employees thrive. Apply today and discover a career that supports your professional growth and your quality of life.

Job Type:

Full-time Pay:

$34,000.00 - $41,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person