A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Want Your Application Reviewed First? We know applying for jobs on Indeed can feel like sending your resume into a black hole. If you send us a short message along with your application telling us why you think you'd be a great fit for this position, we will prioritize your application and respond the same day. No cover letter needed. No essay. Just tell us a little about yourself and why this position caught your attention. About the Position Innovative Nerve & Joint Centers is looking for an exceptional Medical Front Desk Receptionist to become one of the most important members of our patient care team. This is not a position for someone who simply wants to answer phones and check patients in. We're looking for someone who is friendly, organized, dependable, outgoing, proactive, and genuinely enjoys taking care of people. You will often be the first person a new patient speaks with and the first face they see when they walk through our doors. That means you play a major role in the experience our patients have with our office. Our practice is growing, so we especially value someone who wants to grow with us and take on additional responsibility over time. About Innovative Nerve & Joint Centers Our mission is simple: Make massive improvements in people's lives using the best treatments available, because the quality of your health determines the quality of your life. We specialize in helping patients dealing with conditions such as neuropathy, nerve pain, joint problems, and other chronic health concerns. Our patients often come to us frustrated, worried, or discouraged after dealing with their condition for months or even years. We want every interaction they have with our office to make them feel that they are being heard, cared for, and taken seriously.
Our core values include:
Character Individualized care Focused energy Constant improvement Growth mindset What You'll Be Responsible For As our Medical Front Desk Receptionist, you'll help keep the office organized, patients cared for, and the team moving forward.
Responsibilities include:
Greeting patients and creating an exceptional experience from the moment they walk in Communicating professionally and compassionately with patients in person and over the phone Helping maintain excellent patient service throughout their care Keeping schedules, communication, and office responsibilities organized Completing and maintaining operational checklists Tracking assigned metrics and helping the team stay accountable to goals Helping coordinate office projects and initiatives Assisting with projects that reinforce our patient-centered mission Communicating with outside professional partners when needed Identifying problems before they become bigger problems and helping find solutions Helping create a smooth, efficient, organized office environment The Person We're Looking For You may be a great fit if people would describe you as: Warm and outgoing. You genuinely enjoy talking with people and making them feel comfortable. Highly organized. You don't need someone reminding you five times to finish something. Proactive. If you notice a problem, your instinct is to help solve it. Calm under pressure. You can remain professional and emotionally composed even when the office gets busy. A strong communicator. You're comfortable communicating with patients, coworkers, leadership, and outside professionals. Growth-minded. You like learning, improving, and becoming better at what you do. Accountable. You care about results and don't make excuses when something doesn't go as planned. Requirements Exceptional verbal and written communication skills Strong patient/customer-service skills Ability to work effectively as part of a team Ability to maintain emotional self-regulation in high-pressure situations Ability to understand leadership's vision and help turn goals into action Strong goal-setting and time-management skills Ability to create and follow realistic timelines Strong self-awareness and leadership potential Comfortable tracking metrics and using data to improve performance Dependable, organized, and detail-oriented Spanish proficiency is not required , but would be a significant plus What We Offer $20.00-$30.00 per hour A meaningful role where your work directly impacts patients The opportunity to grow as our organization grows Professional development and opportunities to expand your skills A motivated team focused on making a real difference A work environment that values initiative, improvement, and new ideas The opportunity to take on greater responsibility and leadership over time One Important Thing Before You Apply We're looking for someone who wants to be part of something—not someone sending the same resume to 75 different jobs. So here's how to stand out: Apply through Indeed, then send us a short message answering this question: "Why do you think you would be a great fit for this position?" It doesn't need to be long. A few thoughtful sentences are plenty. Candidates who send us a message will have their applications prioritized and reviewed the same day. If you're outgoing, organized, dependable, good with people, and looking for an opportunity where you can grow while making a real difference in patients' lives, we'd love to hear from you.
