A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Receptionist Suburban Women's Health Specialists Locations:
Elgin & Algonquin, IL Join a Practice That Has Been Caring for Women for Over 30 Years Suburban Women's Health Specialists is a busy, patient-focused private OB/GYN practice seeking a compassionate, dependable, and motivated Medical Receptionist to join our growing team. For more than 30 years, we have proudly provided exceptional women's healthcare to our community. We believe every patient deserves compassionate, personalized care, and we're looking for someone who shares our commitment to outstanding customer service and teamwork. If you enjoy helping others, thrive in a fast-paced medical environment, and want to be part of a supportive, collaborative team, we'd love to meet you. Schedule Schedule varies depending on physician assignment and clinic location.
Applicants must:
Have reliable transportation to travel between our Elgin and Algonquin office locations. Be available to open the office as early as 7:30 AM . Be available to close the office as late as 6:00 PM . Be flexible with scheduling based on practice needs. Bilingual candidates are strongly encouraged to apply. Position Overview As a Medical Receptionist, you will be the first point of contact for our patients and play an essential role in creating a welcoming, organized, and positive experience from the moment they contact or visit our office. This position requires exceptional customer service, professionalism, attention to detail, and the ability to multitask while working in a fast-paced OB/GYN practice. Responsibilities Greet patients with warmth, professionalism, and compassion. Answer high-volume multi-line telephone calls promptly and courteously. Schedule office visits, ultrasounds, procedures, and follow-up appointments. Register new patients and update demographic and insurance information. Verify insurance eligibility and obtain referrals when necessary. Collect copayments, balances, and process patient payments. Scan and upload documents into the electronic medical record (ECW experience preferred). Maintain HIPAA compliance and protect patient confidentiality. Communicate professionally with patients, providers, pharmacies, hospitals, laboratories, and outside physician offices. Respond to patient questions and direct calls to the appropriate department. Assist with prescription refill requests and patient messages by routing them appropriately. Maintain accurate patient records and documentation. Assist with general administrative duties to ensure efficient daily office operations. Help maintain a clean, organized, and welcoming front office environment. Qualifications Preferred Qualifications Previous medical receptionist experience in an OB/GYN, Women's Health, Family Practice, or other busy medical office. Experience using Electronic Medical Records (ECW required). Knowledge of medical terminology. Bilingual (English/Spanish or Polish) is a plus. Required Skills Outstanding customer service and communication skills. Strong organizational skills and attention to detail. Ability to multitask in a fast-paced environment. Professional and compassionate demeanor. Excellent phone etiquette. Strong computer skills. Ability to work independently while contributing to a team environment. Our Ideal Candidate We're looking for someone who is: Compassionate and patient-focused Friendly and welcoming Dependable with excellent attendance Highly organized and detail-oriented Positive and team-oriented Able to remain calm under pressure Flexible and eager to learn Passionate about providing an exceptional patient experience Why Join Suburban Women's Health Specialists? At Suburban Women's Health Specialists, you'll become part of a team that has proudly cared for women in our community for more than 30 years. We value teamwork, respect, compassion, and professionalism. Every member of our staff plays an important role in helping our patients feel comfortable, cared for, and supported throughout every stage of life. If you're looking for a rewarding career with a well-established, growing OB/GYN practice where your work truly makes a difference, we'd love to hear from you. Apply today and become part of the Suburban Women's Health Specialists family!
Pay:
$18.00 - $22.00 per hour Expected hours: 32.0 - 36.0 per week
