Medical Receptionist/Front Desk

Medical Receptionist Theos Audiology Solutions is an established hearing care clinic in Galesburg, IL. To learn more about our business please visit our website at

• Home
• THEOS Audiology Solutions, LLC We are seeking a Medical Receptionist to perform a wide range of clerical duties so that we can execute our mission statement
• to help our clients live life to its fullest. The position will be located at our Galesburg, IL location
• 360 E Losey St Galesburg , IL 61401

Schedule:

Full Time We Invite You To Apply If You are organized, detail-oriented, have strong time management skills. You can work well with patients, families and colleagues. You have strong written and communication skills. You genuinely want to make a difference in the lives of everyday people.

Job Duties Greeting and Patient Interaction:

Warmly greet patients and visitors, creating a positive first impression. Answer patient questions and provide assistance with forms and paperwork. Ensure patients feel comfortable and informed about their visit.

Appointment Management:

Schedule, reschedule, and confirm appointments. Manage the appointment calendar and ensure efficient patient flow. Help coordinate referrals and follow-up appointments.

Communication:

Answer phones, screen calls, and route them appropriately. Take messages and ensure timely communication with patients and staff. Respond to patient inquiries via phone and email.

Financial Transactions:

Collect co-pays and payments for services. Process insurance information and handle billing inquiries.

Record Keeping:

Maintain and update patient records in electronic health records (EHR) systems. Scan and file documents, ensuring accuracy and confidentiality. Process medical records requests and coordinate referrals.

Office Organization and Support:

Maintain a tidy and organized front office environment. Manage inventory of office supplies and coordinate reordering. Ensure the reception area is well-stocked and presentable.

Other Duties:

May assist with tasks like preparing correspondence, managing mail, and coordinating deliveries. May help with basic administrative tasks to support the smooth functioning of the clinic.

Required Skills:

Communication Skills:

Excellent verbal and written communication skills are essential for interacting with patients and staff.

Customer Service Skills:

A strong customer service orientation is crucial for creating a welcoming and positive experience.

Organizational Skills:

Effective time management and organizational skills are needed to manage appointments, records, and other tasks.

Computer Skills:

Proficiency in using computer systems, including EHR software, is important. Attention to

Detail:

Accuracy in handling patient information and financial transactions is essential.

Problem-Solving Skills:

Ability to address patient concerns and resolve issues efficiently.

Confidentiality:

Understanding and adhering to HIPAA regulations regarding patient privacy is crucial.

Teamwork:

Ability to work as part of a team and be able to collaborate effectively.

Adaptability:

The ability to adapt to changing priorities and work in a fast-paced environment is helpful.

EOE Job Types:

Full-time, Part-time Pay:

$18.00

• $23.

00 per hour

Benefits:

Paid time off Professional development assistance

Work Location:

In person