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Robert Half

Medical Phone Room Receptionist

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Job Description

Are you someone who enjoys helping people, staying organized, and managing a high volume of calls in a fast-paced healthcare environment? We are hiring a Medical Receptionist to join our client's dedicated Phone Department team.

In this role, you'll be one of the first points of contact for patients and referring providers, helping ensure every caller receives exceptional service and reaches the right resource quickly. If you thrive in a team-oriented environment and enjoy making a difference in patients' experiences, we'd love to hear from you!

What You'll DoAnswer and manage a high volume of inbound patient and provider calls professionally and efficientlyRoute calls accurately to the appropriate department or providerSchedule patient appointments and coordinate referral appointmentsAssist with pre-authorizations and other administrative support tasksPrepare and maintain patient charts according to established protocolsProvide outstanding customer service while maintaining accuracy and attention to detailCollaborate with clinical and administrative teams to support overall patient careWhy Join This Team?

Full-time, temporary-to-hire opportunityBe part of a supportive healthcare team focused on exceptional patient careOpportunity to build long-term career stability within a respected medical practiceCollaborative environment where your work directly impacts the patient experienceWe're looking for someone who makes patients feel welcome, heard, and cared for from their very first interaction.

Interested? Contact our team today at (563) 359-7535 to learn more about this opportunity. Christin, Erin, and Tammy would be happy to discuss the position with you.