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Euclid Smiles Dental
Dental Front Desk
Career Insights for Medical Secretary
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Based on Illinois data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,920 / year median in Illinois
+8% projected growth
Job Description
Job Overview We are seeking an experienced Dental Front Desk to join our dental practice. The ideal candidate will have minimum of 6 month experience with dental office and experience or knowledge of Dental management software and a strong background in insurance verification, billing coordination, patient communication, and front office operations. Experience & Fluent Spanish Required. Responsibilities Verify dental insurance eligibility, benefits, and coverage. Submit and track insurance claims and pre-authorizations. Follow up on outstanding claims, denials, and unpaid balances. Enter and maintain accurate patient records Schedule patient appointments and manage the daily calendar. Present treatment plans and discuss financial arrangements with patients. Process patient payments and maintain billing records. Coordinate referrals and required documentation. Provide exceptional customer service and patient support. Assist with general front office administrative duties.