Front Desk Coordinator Chicago Institute for Health & Wellness (CIHW) West Dundee, IL Chicago Institute for Health & Wellness is looking for a friendly, organized, and dependable Front Desk Coordinator to join our growing healthcare team. The Front Desk Coordinator is often the first and last person our patients interact with, so we are looking for someone who is professional, welcoming, detail-oriented, and comfortable working in a busy healthcare environment. Responsibilities Greet patients and create a positive, professional experience Answer incoming phone calls, texts, and patient inquiries Schedule and confirm patient appointments Check patients in and out Collect payments and assist with basic account questions Maintain accurate patient information and documentation Communicate with providers and clinical staff regarding scheduling and patient needs Assist with patient forms, paperwork, and follow-up Help maintain an organized and efficient front office Educate patients on available services and help connect them with the appropriate member of our clinical team Provide exceptional customer service throughout the patient experience Qualifications Previous front desk, medical office, chiropractic, wellness, or healthcare experience preferred Strong customer service and communication skills Professional and positive demeanor Excellent organizational and multitasking abilities Comfortable using computers, scheduling software, email, and text communication Reliable, punctual, and able to work effectively as part of a team Ability to maintain patient confidentiality and professionalism Interest in health, wellness, functional medicine, sports medicine, or regenerative medicine is a plus About CIHW Chicago Institute for Health & Wellness is an integrated healthcare practice in West Dundee focused on helping patients improve their health, performance, and quality of life. Our services include functional medicine, chiropractic care, physical rehabilitation, sports medicine, hormone optimization, peptide therapy, medical weight management, nutritional and health coaching, and personal training. We are looking for someone who wants to be more than just a receptionist. The right candidate will become an important part of the patient experience and help our team provide exceptional care from the moment a patient contacts our office. Experience is preferred, but we are willing to train the right candidate who demonstrates excellent communication skills, professionalism, reliability, and a strong desire to learn.

Pay:

$18.00 - $25.00 per hour Expected hours: 15.0 - 25.0 per week

Work Location:

In person