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Woodlawn Health

Front Desk Associate Family Practice

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$39,261 / year median in Indiana

+8% projected growth

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Job Description

Join the Woodlawn Team as a Front Desk Associate - Family Practice with Woodlawn Medical Professionals! Woodlawn Medical Professionals Family Practice is seeking a friendly, organized, and dependable Front Desk Associate to join our team. As the first point of contact for our patients, you'll play a vital role in creating a welcoming experience while managing appointment scheduling, answering phones, checking patients in and out, verifying information, and supporting daily office operations.
EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS
: Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner. Computer aptitude to do inquiry, data entry and daily system operations. High School Diploma or GED. Experience in a medical office, hospital or long-term care facility strongly preferred, but not required. Computer aptitude to do inquiry, data entry and daily system operations. CPR Certification Math aptitude sufficient to balance and handle cash.
PRIMARY DUTIES
Schedules appointments according to specified guidelines. Performs office opening procedures and closing procedures independently as scheduled. As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately. Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner. Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately. Sort incoming mail and incoming faxes to then distribute accordingly. Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incomin electronic faxes in EHR ino patient charts. Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
BENEFITS
Medical Insurance Dental Insurance Vision Insurance Life & Disability Insurance 403(b) with match Paid Vacation Time Paid Sick Time Paid Personal Days FSA Day Shift / No Weekends / No Holidays / Great Benefits Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.
Benefits:
403(b) 403(b) matching AD&D insurance Dental insurance Flexible spending account Health insurance Life insurance Paid sick time Paid time off Vision insurance
Experience:
Front Desk Reception:
1 year (Preferred)
Work Location:
In person