Job Overview We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, ensuring a positive experience from the moment they walk through the door. This role involves providing excellent customer service, managing appointment scheduling, and handling various administrative tasks to support the smooth operation of the clinic. The Dental Receptionist plays a vital role in maintaining efficient communication between patients and our dental team. Responsibilities Greet patients warmly and professionally upon arrival and departure. Manage patient check-in and check-out processes efficiently. Handle phone communications, including answering inquiries, scheduling appointments, and providing information about services. Maintain accurate patient records through typing and data entry tasks. Provide exceptional customer service by addressing patient questions and concerns with professionalism and empathy. Coordinate with dental staff to ensure timely appointment scheduling and follow-up. Assist with administrative duties such as filing, billing, and insurance processing as needed. Ensure the reception area remains clean, organized, and welcoming at all times. Qualifications Previous experience in a customer service or administrative role is preferred. Excellent communication skills, both verbal and written. Strong typing skills with attention to detail for accurate data entry. Ability to handle multiple tasks efficiently in a fast-paced environment. Professional demeanor with a friendly attitude towards patients and team members. Basic knowledge of dental terminology. Join our team as a Dental Receptionist to contribute to a positive patient experience while developing your administrative skills in a supportive healthcare environment.
Pay:
$19.00 - $25.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
401(k) 401(k) matching Health insurance Paid time off