Purpose:

On a daily basis, greeting patients. Using clear communication and skills to answer phones and emails.

Service Orientation:

This position is practice focused with the objective of supporting the clinical team in the effective and efficient delivery of patient care.

Essential Duties and Responsibilities:

• Oversees and manages the day-to-day scheduling and communication
• Implements company policies and procedures.
• Serves as primary receptionist - answering phones, greeting patients, and checking out patients.
• Oversees the schedule for the practice and ensures that all patients are scheduled appropriately and optimally.
• Follows on all web leads and voicemails.
• Completes confirmation calls for all patients scheduled the following day.
• Models appropriate professional behavior, with all patients, vendors, staff, providers, etc.-by phone, in person, and email.
• Maintains facilities and equipment to the highest of standards; elevates issues, when appropriate.
• Adheres to the policies, protocols and procedures of the practice.
• Participates in meetings . Maintains consistent communication with referral sources.
• Maintains strict confidentiality.
• Performs other related duties as assigned.

Skills and Qualifications:

Education and/or

Experience Requirements:

• 2 years Medical experience in a medical spa, physician's office or equivalent combination of training and experience required.

Physical Abilities:

• Must have good eyesight and ability to focus on a computer screen for 8 hours per day.
• Must be able to tolerate sitting and working at a desk for 8 hours per day.
• Light physical effort (lift/carry up to 10 lbs.

). Frequent standing/walking. Occasionally lifts supplies/equipment. Manual dexterity and mobility. Occasional reaching, stooping, bending, kneeling, crouching.

Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount Paid time off Professional development assistance Application Question(s): Have you worked in a Spa, Aesthetics or Plastic Surgery, Dental office setting before?

Education:

High school or equivalent (Required)

Experience:

Medical office: 2 years (Required)

Sales:

1 year (Preferred) Medical scheduling: 1 year (Preferred)

Work Location:

In person