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AppleOne
Medical Receptionist
Career Insights for Medical Secretary
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Based on Louisiana data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$37,227 / year median in Louisiana
+24% projected growth
Job Description
Job Summary A full-time Medical Receptionist opportunity is available in Shreveport, LA for a dependable, patient-focused front office professional with healthcare administrative experience. This temp-to-hire role is ideal for someone who enjoys being the first point of contact for patients, supporting clinical teams, and helping a busy medical office operate smoothly. This position offers a Monday-Friday schedule with no weekends, a supportive team environment, and the opportunity to grow within a professional healthcare setting. The workplace values strong communication, teamwork, reliability, and compassionate service. Candidates who are organized, detail-oriented, and comfortable working in a fast-paced medical office will be well positioned for success. Key Responsibilities
- Greet patients and visitors, provide professional customer service, and assist with check-in and check-out processes.
- Answer and direct incoming phone calls in a courteous, timely, and accurate manner.
- Schedule appointments, maintain provider calendars, and support daily patient flow.
- Verify patient demographics, insurance information, and required documentation.
- Create, update, scan, file, and maintain accurate patient records and office documents.
- Communicate effectively with patients, physicians, clinical staff, and outside providers. Compensation and Benefits
Pay:
$14.00 to $16.00 per hour, depending on experience.Schedule:
Monday-Friday, full-time.Job Type:
Temp-to-hire.Location:
Shreveport, LA.- No weekends.
- Supportive and professional team environment.
- Training and career advancement opportunities. Required Qualifications and Skills
- Manage front desk reception, patient check-in, check-out, and daily administrative support.
- Handle patient scheduling, phone support, documentation, and office communication.
- Enter, update, and retrieve patient information in EMR/EHR or medical practice systems.
- Previous experience as a Medical Receptionist, Medical Front Desk Coordinator, Healthcare Administrative Assistant, or similar role.
- 1-2 years of related medical office or healthcare administrative experience preferred.
- Strong customer service, phone etiquette, and professional communication skills.
- Excellent organizational skills with the ability to multitask in a fast-paced healthcare environment.
- Proficiency with Microsoft Office applications.
- Ability to handle confidential patient information accurately and professionally.
- Stable work history, dependable attendance, and a professional attitude. Preferred Qualifications
- Experience using NextGen, Meditech, Epic, or other EMR/EHR systems.
- Knowledge of patient scheduling, insurance verification, referrals, and medical terminology.
- Experience working in a physician's office, clinic, specialty practice, or healthcare setting.