Job Overview We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your enthusiasm and professionalism will help create a welcoming environment, ensuring smooth clinic operations and positive patient experiences. The ideal candidate will possess strong computer skills, medical administrative support experience, and a passion for healthcare service excellence. Duties Greet patients warmly and efficiently manage patient check-in and check-out processes using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks Schedule appointments accurately utilizing dental clinic scheduling software; confirm upcoming appointments and handle rescheduling as needed Collect patient information, verify insurance details, and process payments with knowledge of health insurance policies including Medicare and HIPAA compliance Manage medical records, including filing, documentation review, and maintaining clinical confidentiality policies Assist with medical billing and collections, including understanding CPT coding, ICD-9/10 coding, and Medicare billing procedures Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and handle patient inquiries efficiently Support clinical staff by reviewing care plans, updating patient records in EMR/EHR systems, and ensuring accurate documentation review Maintain a clean, organized front desk area while adhering to health information management standards Qualifications Proven experience in a medical or dental office setting with strong clerical skills and familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks Knowledge of medical terminology, health insurance procedures, CPT coding, ICD-9/10 coding, and Medicare billing processes Excellent customer service skills with bilingual abilities preferred to serve diverse patient populations Strong computer skills including proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per second preferred Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining professionalism and attention to detail Experience with medical collection processes and documentation review is highly desirable Knowledge of clinical confidentiality policies in accordance with HIPAA regulations Previous clinic or dental office experience is preferred but not required; training will be provided for the right candidate Join our team today to make a meaningful difference in patients' lives through exceptional front desk support! We are committed to fostering a positive work environment where your skills are valued and your career can grow. All positions are paid roles that contribute directly to the success of our healthcare services.

Pay:

$24.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Free parking Retirement plan

Work Location:

In person