Job Summary We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative support, and experience working within dental or medical office environments. As a Dental Receptionist, you will be responsible for managing patient interactions, scheduling appointments, handling insurance claims, and maintaining accurate medical records while ensuring a welcoming and efficient office atmosphere. Responsibilities Greet patients warmly and provide exceptional customer service to create a positive first impression. Schedule and confirm patient appointments using dental practice management software Verify patient insurance coverage, process claims, and manage billing procedures in compliance with HIPAA regulations. Collect payments, perform medical collection activities, and document financial transactions accurately. Maintain organized patient records, review documentation for completeness, and ensure confidentiality according to clinical confidentiality policies. Answer phone calls professionally, handle inquiries efficiently, and coordinate appointment rescheduling as needed. Assist with administrative tasks including filing, data entry using Microsoft Office tools, and managing electronic health records (EHR systems). Support clinical staff by facilitating communication between patients and healthcare providers regarding care plans and follow-up appointments. Skills Proven experience in medical or dental office administration with familiarity in clinic operations. Excellent phone etiquette and interpersonal skills to provide outstanding patient service. Demonstrated ability to handle medical documentation review accurately while maintaining attention to detail. Strong computer skills including typing (10 key typing), Microsoft Office applications, and office management software. Knowledge of clinical confidentiality policies and health information management standards. Effective organizational skills with the ability to multitask in a fast-paced environment while adhering to HIPAA guidelines.
Join our team as a Dental Receptionist to deliver exceptional administrative support that enhances patient care experiences while supporting the smooth operation of our dental practice!
Pay:
$20.00 - $31.14 per hour Expected hours: 25.0 per week