Medical Receptionist Roessel Joy Dedham, MA Job Details Full-time $20 - $24 an hour 1 day ago Qualifications Microsoft Excel Phone communication Medical insurance coverage verification Word embeddings HIPAA Filing Medical scheduling Administrative experience Documentation tools Health information regulatory compliance Document review Organizational skills Productivity software Clinical confidentiality policies Clinical documentation standards Documentation reviews Full Job Description Job Summary We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach and organizational skills will ensure smooth clinic operations, accurate documentation, and efficient patient flow. If you thrive in a fast-paced environment and are passionate about healthcare support, this opportunity is perfect for you! Duties Greet patients warmly, verify their appointment details, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or Athenahealth. Schedule patient appointments accurately utilizing medical scheduling software and coordinate follow-up visits as needed. Manage patient records by updating and reviewing medical documentation in compliance with HIPAA confidentiality policies and health information management standards. Handle incoming calls with professional phone etiquette, answer inquiries, and direct calls to appropriate clinical staff or departments. Assist with billing processes including medical collection efforts, insurance verification, and coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding systems. Support clinical staff by reviewing care plans, processing medical documentation, and ensuring accurate data entry within EMR/EHR systems such as eClinicalWorks or Meditech. Maintain office organization through filing, data entry (including 10 key typing), and managing medical records to ensure quick retrieval and compliance with healthcare regulations. Requirements Proven experience as a Medical Receptionist or in a similar medical administrative support role within a clinic setting. Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth, or similar platforms. Familiarity with insurance verifications Excellent customer service skills combined with professional phone etiquette and communication abilities. Ability to review medical documentation accurately while maintaining strict confidentiality in accordance with HIPAA policies. Proficiency in Microsoft Office applications such as Word and Excel; experience with office management tools preferred. Bilingual skills are highly desirable to serve diverse patient populations effectively. Prior clinic experience or dental clinic experience is advantageous; familiarity with health information management is a plus. Strong organizational skills with attention to detail for filing, documentation review, and office support tasks. Join our team to make a meaningful difference in patient care! We value energetic professionals who are committed to providing outstanding service while supporting the seamless operation of our healthcare facility. This paid position offers an engaging environment where your skills will directly impact patient experiences and clinical efficiency! #RJADM45

Pay:

$20.00 - $24.00 per hour

Work Location:

In person