Surgical Coordinator, Orthopedics (Falmouth) (260814-50014371)

Job Description

Surgical Coordinator, Orthopedics (Falmouth)

• (260814-50014371)
  

Purpose of Position:

To provide surgical scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.

Description:

• Schedule surgical appointments for the practice
  
• Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities
  
• Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance
  
• Communicate with referring providers regarding scheduling and completion of surgeries
  
• Check-in and check-out patients as needed; responsibilities will include verifying and obtaining insurance and demographic information, collecting co-payments, and scheduling follow-up appointments
  
• Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
  
• Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities /duties are met during absences or increased patient volumes.
  
• Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
  
• Maintains confidentiality regarding patient information in accordance to HIPAA regulations
  
• Float to front desk for coverage when needed
  
• Ability to float to other MACC practices when required
  
• Perform other work-related duties and activities as assigned or requested
  

Qualifications:

• Ability to read, write and communicate in English
  
• High school graduate or equivalent
  
• Experience in a medical office setting including scheduling of at least one (1) year experience or Bachelor's Degree
  
• Demonstrated excellence in providing customer service
  
• Strong communication and interpersonal skills
  
• At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
  
• Medical Terminology knowledge preferred
  
• Typing skills at 30 WPM preferred
  

Schedule Details:

40 Hours per week, Monday-Friday, No Weekends and No holidays

Organization:

Medical Affiliates of Cape Cod

Primary Location:

Massachusetts-Falmouth

Department:

MAC-Orthopedics

Annual/Hourly:

Hourly

Hiring Pay Range:

$22.79

• $26.

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Pay Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

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