Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative and clinical support tasks. The ideal candidate will possess strong communication skills, proficiency with electronic health record, and a passion for delivering exceptional patient service. Your energetic approach will help streamline clinic operations, support clinical staff, and enhance patient experiences every day. Responsibilities Greet patients warmly, verify their information, and check them in efficiently Schedule appointments accurately while managing the clinic calendar and coordinating follow-up visits Collect and process medical payments and insurance claims, including medical billing and coding in compliance with HIPAA regulations Review medical documentation for completeness and accuracy, ensuring adherence to clinical confidentiality policies Handle phone communication professionally, providing clear information on appointment scheduling, insurance inquiries, and general clinic questions Maintain organized medical records and electronic health records (EHR), ensuring proper filing, data entry, and document review Assist with health insurance verification, prior authorizations, and understanding of Medicare or other payer requirements Support clinical staff with administrative tasks such as preparing care plans, updating patient information, and managing office supplies Experience Proven experience working in a medical office setting or healthcare environment with strong clerical skills Familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks is highly preferred Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing procedures Experience with health insurance processes including Medicare claims and documentation review Bilingual abilities are a plus to effectively serve diverse patient populations Demonstrated ability to handle sensitive patient information with discretion in accordance with HIPAA standards Strong computer skills including proficiency in Microsoft Office applications such as Word and Excel Excellent customer service skills combined with phone etiquette and professional communication style Join us to be part of a dedicated team committed to providing outstanding healthcare support. Your energy and expertise will make a meaningful difference in patients' lives while advancing your career in a fast-paced medical environment.

Pay:

$18.00 - $22.00 per hour

Work Location:

In person