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TE
The Eye Center
Medical Receptionist
Career Insights for Medical Secretary
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Scorecard
Based on Massachusetts data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$46,588 / year median in Massachusetts
+10% projected growth
Job Description
Job Overview As a Medical Receptionist, you will be the welcoming face of our practice, ensuring that every patient feels valued and informed. Your role will involve managing the front desk operations, providing exceptional customer service, and supporting various administrative tasks to keep our offices running smoothly. With your vibrant personality and organizational skills, you'll create a positive first impression that sets the tone for our patients at both our Greenfield and Athol locations. What you'll do Greet and assist patients with a warm and professional demeanor Manage multi-line phone systems to efficiently handle incoming calls and inquiries Maintain accurate appointment schedules through effective calendar management Perform data entry and clerical tasks to support daily office operations Provide customer support by addressing inquiries and resolving issues promptly Ensure the front desk area is organized, clean, and welcoming at all times Collaborate with team members to enhance office processes Basic qualifications Strong typing skills with attention to detail Preferred qualifications Previous experience as a medical receptionist is a plus, but not required Knowledge of medical insurance plans a plus, but not required Demonstrated organizational skills with excellent time management capabilities Experience in customer service Why you'll love it here We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in our supportive workplace culture.