Front Desk Receptionist/Medical Records Fairhaven Healthcare Center Lowell MA Lowell, MA Job Details Full-time $17 - $18 an hour 19 hours ago Benefits Health insurance Qualifications Filing Administrative experience ICD-10 Medical billing Medical terminology Full Job Description Overview Join our dynamic healthcare team as a Receptionist/Medical Records Specialist, where your energetic and detail-oriented approach will be vital in creating a welcoming environment for patients and ensuring the smooth operation of medical administrative functions. This role offers an exciting opportunity to combine front desk responsibilities with comprehensive management of medical records, supporting both clinical and administrative excellence. You will be the first point of contact for patients, providing exceptional customer service while maintaining strict adherence to confidentiality and health information management standards. Responsibilities Greet patients warmly, answer phone calls with professionalism, and schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Point Click Care. Manage visitors and vendors check-in and check-out processes Maintain and organize medical records in compliance with HIPAA regulations and clinical confidentiality policies, ensuring all documentation review and filing are completed promptly. Support clinical staff by preparing thinning resident charts, filing on units as needed and making copies, etc. Generate phone lists, etc as needed by facility. Handle electronic health records (EHR) management across Point Click Care while maintaining high levels of accuracy in data entry and record keeping. Skills Proven experience in medical office administration or clinical reception roles within healthcare settings such as clinics or dental offices. Strong knowledge of medical terminology, medical coding (ICD-10/ICD-9), CPT coding, and health information management practices. Excellent customer service skills paired with phone etiquette and professional communication abilities. Proficiency in computer skills including typing (10 key typing), Microsoft Office Suite, and familiarity with EMR/EHR systems like Epic or Meditech. Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and filing processes. Bilingual capabilities are highly desirable to serve diverse patient populations effectively. Knowledge of health insurance procedures, Medicare guidelines, clinical confidentiality policies, and medical billing practices is preferred. This role is paid and offers a vibrant environment where your organizational skills and healthcare knowledge will make a meaningful impact on patient care delivery. If you thrive in fast-paced settings that require both technical expertise and exceptional interpersonal skills, we invite you to apply today!

Pay:

$17.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance

Work Location:

In person