Dental Front Desk Receptionist New England Smiles LLC Waltham, MA Job Details Full-time $21.36 - $32.54 an hour 20 hours ago Qualifications Teamwork HIPAA Medical administrative support Attention to detail Health information regulatory compliance Health information management Clinical confidentiality policies Full Job Description Overview We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is crucial in providing excellent customer service and ensuring smooth operations at the front desk. The ideal candidate will be the first point of contact for our clients, handling inquiries, managing appointments, and maintaining a welcoming environment. A strong emphasis on confidentiality and adherence to HIPAA regulations is essential in this position. Responsibilities Greet visitors and clients warmly, providing a positive first impression. Answer phone calls with professionalism, demonstrating excellent phone etiquette. Schedule and confirm appointments efficiently while managing the front desk calendar. Assist with administrative tasks such as filing, data entry, and managing health information systems. Provide support to staff as needed, contributing to a collaborative work environment. Address client inquiries and concerns promptly, ensuring high levels of customer satisfaction. Skills Bilingual skills are a plus, enhancing communication with diverse clientele. Proficiency in medical collection processes and medical billing practices is preferred. Strong administrative skills with a keen attention to detail. Excellent customer service abilities with a focus on building relationships. Familiarity with health information management systems is advantageous. Ability to handle sensitive information discreetly while adhering to HIPAA guidelines. Join our team as a Front Desk Receptionist and play an integral role in delivering exceptional service while supporting our operational needs!

Pay:

$21.36 - $32.54 per hour

Work Location:

In person