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Zodiac Healthcare

Practice Assistant Primary Care / Front Desk

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$46,588 / year median in Massachusetts

+10% projected growth

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Job Description

Practice Assistant

•Primary Care / Front Desk Zodiac Healthcare Wayland, MA Job Details Contract $20

•$24 an hour 7 hours ago Qualifications Customer communication Patient scheduling systems In-person patient scheduling Assisting medical staff EMR/EHR Patient scheduling via phone Office phone management

Full Job Description Role:

Practice Assistant

•Primary Care /

Front Desk Location:

Wayland, MA 01778

Pay Range:

$20

•$24 per hour

Shift:

8:30 AM-5:00

PM Guaranteed:

40 hours/week

Contract Duration:

13

Weeks Job Summary:

We are seeking an experienced Practice Assistant to support the front desk operations of a busy Primary Care clinic in Wayland, MA . The ideal candidate will have strong front desk/reception experience, healthcare experience, Epic experience, and excellent customer service skills .

Key Responsibilities:

Greet and assist patients in a professional and welcoming manner. Manage front desk and telephone reception activities. Schedule, reschedule, and coordinate patient appointments. Answer incoming calls and assist patients with inquiries. Verify and update patient demographic and appointment information. Utilize Epic EMR for scheduling and administrative tasks. Coordinate with providers and clinical staff to support daily operations. Provide excellent customer service to patients and families. Perform general administrative and clerical duties as needed.

Requirements:

Previous front desk/reception experience required. Epic EMR experience required. Previous scheduling experience required. Excellent customer service and communication skills. Healthcare experience preferred. Must live within approximately 30 minutes of Wayland, MA .

Pay:

$20.00

•$24.00 per hour Expected hours: 40.0 per week Application Question(s): Do you have hands-on experience using Epic EMR? Do you have experience scheduling and rescheduling patient appointments? How many years of healthcare/medical administrative experience do you have? Can you reliably commute to Wayland, MA 01778 within approximately 30 minutes? Do you have experience handling high-volume incoming telephone calls and patient inquiries? Email ID & Contact No.

Experience:

front desk or medical receptionist: 1 year (Required)

Work Location:

In person