Position Overview The Dental Receptionist / Treatment Coordinator is responsible for managing front office operations, coordinating patient treatment plans, and ensuring a positive patient experience. This role serves as the primary point of contact for patients while supporting the clinical team with scheduling, insurance coordination, and financial arrangements. Key Responsibilities Front Desk & Patient Relations Greet and check in patients in a friendly and professional manner Answer phones and respond to patient inquiries Schedule and confirm patient appointments Maintain accurate patient records in dental software Manage patient flow and assist with daily schedule optimization Treatment Coordination Review and explain treatment plans to patients Present financial options and payment plans Coordinate appointments for multi-visit procedures Follow up with unscheduled treatment and pending care Educate patients on recommended dental treatments Insurance & Financial Coordination Verify dental insurance benefits Submit and track insurance claims and pre-authorizations Estimate patient out-of-pocket costs Post insurance payments and patient payments Resolve insurance claim issues and denials Office Operations Maintain patient charts and documentation Assist with recall systems and hygiene scheduling Coordinate communication between clinical and front office teams Support marketing and patient retention initiatives Qualifications Experience in a dental office 2+ years Knowledge of dental terminology and procedures Familiarity with dental software (Dentrix, Eaglesoft, Open Dental, etc.) Strong communication and customer service skills Ability to multitask in a fast-paced environment Preferred Skills Insurance verification and claim processing Case presentation and treatment plan coordination Financial arrangements and payment plan management Organizational and scheduling skills

Pay:

$20.00 - $25.00 per hour Expected hours: 22.0 - 32.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Dental receptionist: 1 year (Required) DENTAL insurance verification: 1 year (Required)

Work Location:

In person