Overview We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for our healthcare facility. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative support, and proficiency with electronic health record (EHR) systems. This role is vital in ensuring smooth clinic operations, providing exceptional patient service, and maintaining confidentiality in accordance with HIPAA regulations. The Medical Receptionist will handle patient scheduling, insurance verification, and administrative tasks with professionalism and efficiency. Responsibilities Greet patients warmly and professionally, ensuring a positive first impression during check-in and check-out processes. Manage appointment scheduling using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks to optimize clinic flow. Verify patient insurance coverage, process payments, and assist with billing procedures related to medical collection efforts. Maintain accurate and organized medical records, including documentation review and proper filing of patient information in electronic health records (EHR). Facilitate communication between patients and healthcare providers through phone etiquette and clear information dissemination. Ensure compliance with clinical confidentiality policies and HIPAA regulations while handling sensitive patient data. Support clinical staff by managing administrative tasks such as data entry, typing, filing, and 10-key typing to ensure efficient office operations. Assist with health insurance inquiries, Medicare processing, CPT coding, ICD-9/10 coding, and documentation review as needed. Coordinate medical scheduling for appointments, follow-ups, and care plans to enhance patient experience. Perform general clerical duties including office supply management, photocopying, and maintaining a clean front desk environment. Requirements Proven experience as a Medical Receptionist or in a similar medical administrative support role within a healthcare setting. Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Knowledge of health insurance procedures including verification processes for Medicare and other payers. Strong understanding of medical terminology, CPT coding, ICD coding (ICD-9/10), and documentation review processes. Excellent customer service skills combined with professional phone etiquette and communication abilities. Ability to handle multiple tasks efficiently in a fast-paced clinic environment while maintaining attention to detail. Bilingual skills are highly desirable to serve diverse patient populations effectively. Experience working in dental clinics or clinics specializing in specific medical fields is a plus. Proficiency in Microsoft Office Suite (Word, Excel) along with strong computer skills for managing electronic health records and administrative tasks. Join our team to provide exceptional administrative support that enhances patient care delivery while fostering an organized and welcoming clinic environment!

Pay:

$19.00 - $19.50 per hour Expected hours: 16.0 per week

Benefits:

401(k) 401(k) matching Free flu shots Free parking On-the-job training Paid sick time Paid time off

Work Location:

In person