Dental Receptionist kidz and family dental center Takoma Park, MD Job Details Full-time $17 - $25 an hour 1 day ago Benefits 401(k) matching Qualifications Medical claims processing Phone communication HIPAA Filing Care documentation Medical coding experience in outpatient clinics Administrative experience Data integrity and documentation Organizational skills Clerical experience 10 key typing Documentation review Medical record review for billing accuracy Full Job Description Job Summary Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle medical and dental administrative tasks, and ensure seamless communication between patients and clinical staff. Your enthusiasm and attention to detail will help create a welcoming environment while maintaining efficient office operations. This paid position offers an exciting opportunity to contribute to exceptional patient care through excellent customer service and administrative support. Duties Greet patients warmly, answer phones with professional etiquette, and schedule appointments efficiently using dental office management software. Verify patient insurance coverage, process payments, and handle medical billing with knowledge of health insurance systems such as Epic, Meditech, Athenahealth, and EMR/EHR platforms like eClinicalWorks. Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA confidentiality policies. Assist with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to support billing processes. Manage electronic health records (EHR) systems, update patient information, and review care plans while ensuring data accuracy and security. Coordinate with clinical staff regarding patient care plans, appointment scheduling, and follow-up procedures. Perform clerical duties such as filing, data entry (including 10 key typing), document review, and maintaining organized medical records. Demonstrate excellent phone etiquette when communicating with patients, insurance companies, and vendors to facilitate smooth office operations. Experience Prior experience in a dental or medical office setting is highly preferred, especially with clinic experience involving patient service and front desk responsibilities. Strong computer skills including proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth or eClinicalWorks. Knowledge of health insurance processes including Medicare billing and health information management policies such as HIPAA compliance. Experience with medical billing, coding (ICD-10/ICD-9/CPT), documentation review, and medical administrative support is essential. Bilingual abilities are a plus to serve diverse patient populations effectively. Demonstrated clerical experience with excellent organizational skills in a fast-paced environment. Exceptional customer service skills combined with professional phone communication and attention to detail in documentation review are critical for success in this role. Join us to make a positive impact on patient experiences while advancing your career in a vibrant healthcare environment!

Pay:

$17.00 - $25.00 per hour

Benefits:

401(k) matching

Work Location:

In person