•Immediate Opening

• We are a busy, growing orthopedic sports medicine practice seeking a friendly, dependable, and highly organized Medical Receptionist / Front Desk Coordinator to join our team. As one of the first points of contact for our patients, this individual plays an important role in creating a welcoming patient experience while helping keep our clinic organized and running efficiently. Previous medical office experience is preferred but not required. We are willing to train the right candidate who demonstrates excellent customer service skills, reliability, professionalism, attention to detail, and a genuine willingness to learn. Responsibilities Greet and check in patients in a professional and welcoming manner Schedule patient appointments and assist with management of provider schedules Answer incoming phone calls, respond to patient inquiries, and route messages appropriately Verify patient demographics, insurance information, and referrals Collect copayments, outstanding balances, and required documentation Scan and upload documents into the electronic medical record (EMR) Assist with patient paperwork, including consent forms, FMLA/disability forms, physical therapy documentation, and other administrative forms Perform general administrative duties including scanning, faxing, and data entry Communicate closely with providers and clinical staff to support efficient patient flow Maintain patient confidentiality and comply with HIPAA requirements Help maintain an organized and welcoming front desk and waiting area What We're Looking For Dependable, punctual, and committed to consistent attendance Friendly, professional, and comfortable interacting with patients Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to multitask and prioritize in a fast-paced environment Comfortable using computers and learning new software Ability to retain information and adapt to established office workflows Positive, team-oriented attitude with strong problem-solving skills Previous experience in a medical office, healthcare setting, or customer service role preferred Familiarity with medical terminology, insurance processes, or authorizations is a plus Previous EMR experience preferred; Modernizing Medicine (ModMed) experience is a plus Schedule This is a full-time, in-person position, Monday through Friday. Front desk shifts rotate among team members based on the office schedule.

Monday & Wednesday:

Office open 8:00 AM-5:00 PM Rotating shifts: 7:30 AM-4:30 PM or 8:00 AM-5:00

PM Tuesday & Thursday:

Office open 8:00 AM-4:00 PM Rotating shifts: 8:00 AM-3:00 PM or 9:00 AM-4:00

PM Friday:

8:00 AM-3:30 PM Candidates must be available to work within these hours and participate in the rotating front desk schedule. Why Join Our Team? We are a close-knit orthopedic sports medicine practice where every team member plays an important role in the patient experience and day-to-day operation of the office. We value teamwork, communication, dependability, and employees who take pride in helping both patients and coworkers. This is a great opportunity for someone with previous medical office experience or a motivated candidate with strong customer service and administrative skills who is interested in growing within a healthcare setting. How to Apply We are looking to fill this position as soon as possible . Interested candidates should email their resume to mckenna@andersonsportsmed.com Please include "Medical Receptionist Application" in the subject line. We are looking to fill this position as soon as possible and encourage qualified candidates to apply promptly.

Pay:

$17.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you comfortable with the posted pay range of $17-$20 per hour? How many years of medical office, front desk, administrative, or customer service experience do you have? Do you have experience using an electronic medical record (EMR) system? If yes, which system(s)? What interests you about this position, and what are you looking for in your next long-term role? Are you available Monday through Friday and able to work all of the rotating shifts listed in this posting?

Work Location:

In person