Front Desk Staff Michigan First Medical Dearborn Heights, MI Job Details Full-time From $18 an hour 1 day ago Qualifications Customer communication Arabic Full Job Description Job Overview We are seeking a dedicated and professional Front Desk Staff member to serve as the first point of contact for our organization. This role involves providing exceptional customer service, managing administrative tasks, and supporting operational efficiency. The ideal candidate will be bilingual in English and Arabic, proficient in using electronic medical records (EMR) systems, specifically eClinicalWorks, and capable of handling insurance verification processes. This position offers an engaging opportunity to contribute to a dynamic team in a fast-paced environment. Duties Greet and assist visitors, patients, and clients in a courteous and professional manner. Manage front desk operations including answering phones, scheduling appointments, and directing inquiries appropriately. Verify insurance information accurately Using the eClinicalWorks EMR system to ensure smooth scheduling and patient processing. Maintain organized records and manage documentation efficiently within the EMR system. Communicate effectively in both English and Arabic to accommodate diverse client needs. Support administrative tasks such as data entry, filing, and managing correspondence. Collaborate with healthcare providers or team members to facilitate patient flow and operational needs. Uphold confidentiality and adhere to organizational policies regarding patient information and data security. Experience Previous experience in a front desk or administrative role is preferred, especially within healthcare or medical office settings. Bilingual proficiency in English and Arabic is required to effectively communicate with a diverse clientele. Demonstrated proficiency with electronic health record systems, particularly eClinicalWorks EMR, is highly desirable. Strong organizational skills, attention to detail, and excellent communication abilities are essential for success in this role. Ability to handle multiple tasks efficiently while maintaining professionalism under pressure. This position is an excellent opportunity for motivated individuals seeking a vital role within a supportive team environment that values professionalism, bilingual communication skills, and technical proficiency.

Pay:

From $18.00 per hour

Work Location:

In person